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.NET Maintenance and Support Service is the modification of a software product after delivery to correct faults, to improve performance or other attributes. A common perception of maintenance is that it merely involves fixing defects.
.NET maintenance and support services include bug tracking and fixing as well as enhancements to existing functionality. It also include directly supporting our “client” by answering technical questions as well as troubleshooting and walking them through steps for resolving issues.Source: wikipedia